Imidipatchbay won't let me see the PDF folder on dropbox Topic is solved

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renecorjanus
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Joined: Sat Mar 30, 2019 12:59 pm

Imidipatchbay won't let me see the PDF folder on dropbox

Post by renecorjanus » Sat Mar 30, 2019 1:07 pm

I need help with 2 problems
First problem:
1: I bought patchbay played with and saved a backup to my dropbox account
2: I bought master keyboard extension which works ok.
I can save and re-load backup from my dropbox account
3: i bought setlist extension. I created a new setlist; added a song and wanted to couple a PDF to it.
4: got the error message that there is no Sheets subfolder I checked my dropbox and iMIDIpacthbay did not create one.
5: I created the subfolder myself and put a PDF in it.
6: when I go to setlist; and want to add the PDF iMIDIpatchbay freezes. I can only end the app.

To try to get it working
I completely removed the app from my ipad and re-installed it a couple of times
I also removed the app/iMIDIPatchbay directory in dropbox.
I reinstalled the app and wanted to activate the sync again, but the app comes with the popup to buy setlist again, I bought setlist again (i don’t have to pay twice). But the moment setlist option is restored the app says that the dropbox sync is offline.

SO now I can’t use the setlisteditor and I can’t use the dropbox sync feature.

What can I do to get it working again. As I need the app for my band.


==========================
I tried several other things as well
upgraded my iPad to iOS 12.

I hard reset my iPad again.

I also removed the Imidipatchabay app from my telephone.
I re-installed the app on my iPad again.

I go to setup.
I hit the activate sync option and then the popup appears to buy setlist.

If I restore my purchases the dropbox status goes to offline
if I try to load or save a backup I get “ error the backup could not be saved in your dropbox”
Which of course makes sense as this folder does not exists (anymore)


Does Imidipatchbay checks the dropbox folder on the iPad or does it go to dropbox in the cloud?
As i could remove my whole dropbox app on the iPad .

To me it looks that Imidipatchbay still thinks that the dropbox sync is still in place.
Is there any other thing I can do to fix the problem.

I don’t want to start building up all the songs and not be able to back it up.

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Johannes
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Joined: Mon Mar 25, 2019 3:06 pm

Re: Imidipatchbay won't let me see the PDF folder on dropboxAccepted answer

Post by Johannes » Sat Mar 30, 2019 2:15 pm

Hi,
hm, that sounds really strange. Could you try to go to https://www.dropbox.com/account/connected_apps and remove iMIDIPatchbay from the app list? If you open iMIDIPatchbay again and sync, you should be asked again to allow access. Maybe, reinstall iMIDIPatchbay as well.
Does Imidipatchbay checks the dropbox folder on the iPad or does it go to dropbox in the cloud?
As i could remove my whole dropbox app on the iPad.
iMIDIPatchbay has an own local copy of the dropbox folder. You don't have to have the Dropbox app installed.

Best,
Johannes

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Johannes
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Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by Johannes » Tue Apr 09, 2019 9:46 am

I've marked this topic as resolved, but feel free to answer if you still have problems.

gildabass
Posts: 4
Joined: Mon May 27, 2019 10:09 am

Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by gildabass » Mon May 27, 2019 10:18 am

Hello !

first, Johannes, thanks for this great app !

I, too, have a problem with Dropbox.
In setup, dropbox status is offline. Backup fails.
I tried to reinstall the app. I tried to restart the iPad, I tried to remove imdipatchbay from the connected apps in dropbox, i tried to restore purchases, but imidi doesn't ask me to connect again.
Another strange thing : when in first connected the app (which didn't let me see PDFs at all in the folder 'Sheets" i manually created), the root folder created was "applications" and not "Apps"… i tried to rename it to "Apps", unsuccessfully…

any idea of what to do ?
Thanks !
Gildas

gianbo
Posts: 2
Joined: Sun Aug 18, 2019 7:52 am

Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by gianbo » Sun Aug 18, 2019 7:08 pm

Hi, did you solve the problem with dropbox? I’m facing the issue
Tks
Gianbo

Logi
Posts: 4
Joined: Fri Oct 25, 2019 7:25 pm

Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by Logi » Fri Oct 25, 2019 7:35 pm

Same Thing here... no Sync With Dropbox...
I also tried the proposed Solution and removed IMIDIPatchbay from the Dropbox App List. There is no way to reestablish this Trust again within Dropbox. Though stated above Differently IMIDIPatchbay does Not ask for permission Again.
Can someone please have a Look at this. This Seems to be a bug to me...
Many Thanks

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Johannes
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Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by Johannes » Sun Oct 27, 2019 9:05 pm

Hi! I've updated the Dropbox SDK in the app and uploaded a new iMIDIPatchbay version to TestFlight. Please send me your mail addresses via PM, so that I can include you in the testing group. I still don't know where the issue is coming from, so I hope it's just a Dropbox bug that has been fixed in the recent SDK version. Please let me know if you still have problems with the new version.

Best,
Johannes

gildabass
Posts: 4
Joined: Mon May 27, 2019 10:09 am

Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by gildabass » Mon Oct 28, 2019 2:28 pm

HI ! thanks for the reply, and for the help, Johannes. Can't send a PM via this forum, but I sent an email…

Logi
Posts: 4
Joined: Fri Oct 25, 2019 7:25 pm

Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by Logi » Mon Oct 28, 2019 8:55 pm

Also just send a message to your support Email account

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Johannes
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Re: Imidipatchbay won't let me see the PDF folder on dropbox

Post by Johannes » Thu Oct 31, 2019 7:13 pm

Hi, were you able to test the version?

Best,
Johannes

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